Quote:
Originally Posted by aftab.baig  I work in a call centre and I'm looking how I can optimise our quota management techniques.I would like to minimize the number of dials made, required to achieve our targets, by effective quota management. | Could you define "target"?
__________________ "Then thou carriedst thine ashes into the mountains: wilt thou now carry thy fire into the valleys?" Thus Spake Zarathustra Friedrich Nietzsche If you would like to know how the quadratic formula was derived, visit my post entitled: Deriving the Quadratic Formula. |