Under an insurance policy, a maximum of …five claims may be filed per year by a policyholder. Let

be the probability that a policyholder files n claims during a given year, where n = 0,1,2,3,4,5. An actuary makes
the following observations:
(a)

>=

for n = 0, 1, 2, 3, 4.
(b) The difference between

and

is the same for n = 0, 1, 2, 3, 4.
(c) Exactly 40% of policyholders file fewer than two claims during a given year.
How would you calculate the probability that a random policyholder will …file more than three claims during a given year?