Hello. I seem to be having a little trouble with this problem regarding quartics so if you could assist me, it would be greatly appreciated:
============================
A polynomial with
real coefficients and two integer zeroes p and q is given as:

has a complex zeroes

and

Using p and q, write another expression for a real quadratic factor of

and using this, list the possible values of

whereby

,

and

are the zeroes of
So far, using sum and product, I wrote it as a quadratic factor:
That means the quartic can be written as (using the real and complex factor):
Is this right so far? 
Given

, show that there's only one possible value for

and hence, find all the zeroes of
============================
If you could help me out here, it would be greatly appreciated.
Thank you.